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Due to the highly custom nature of our products, we do not offer change of mind returns or exchanges. We have a strict no returns policy with any of our Products including, however not limiting the rights and obligations under Australian Consumer Laws. We will not accept the return of items which are deemed to be ‘’change of mind’’
Any NEONSKY indoor products include a 24 month warranty which covers electrical components when used appropriately. Ourdoor products (Waterproof) include a 6 months warranty. If the acrylic board is broken or the light is not working, please send the item back to us, we will fix it or remake another one depends on the extent of destruction.
Oxford Street 48/188, London,
United Kingdom, 24-157
+282 014 7191
+287 014 5188